User insights that will help you turn more people into happy customers
Automagically survey your users while they use your app and browse your website. Collect actionable user insights to understand what your users want and why they churn. Convert more of them into repeat customers.
Trusted by 500+ B2C and B2B software companies
Create a personalized survey in seconds using AI
1Flow empowers anyone on your team to create customized user research surveys in seconds using AI. Simply tell AI about your goal. 1Flow AI generates a fully customized survey based on your needs, and its domain expertise, in under 5 seconds. Goodbye, writer’s block! 👋
Customize the design to fit your brand
Build beautiful in-app flows with color and font customization. You can even select from a variety of widget positions and window sizes. Give your users a delightful experience, in a way that feels native to your brand.
Segment your users based on events and user attributes
Trigger any flow to show up at exactly the right moment, based on events and page URL rules. Meet users where they are the most engaged and understand them, fast. Target users based on events they have / haven’t performed, and user attributes, so you can collect the most relevant user feedback and provide a personalized experience at scale. Automate it all with pre-defined user segments.
Out-of-the-box reporting and insights dashboard
Give your whole team the ability to view real-time feedback and customer sentiments on a pre-made dashboard. Filter results, slice and dice data based on answers to questions and user attributes. Export data into CSV in one click. But why stop there? 1Flow also allows you to view the user’s 360 profile, which includes the activities they’ve done, their user traits, survey answers they’ve given, and cohorts they are a part of.
Install our survey SDKs in less than 15 minutes
1Flow offers code libraries you can easily install into any website, web app and mobile apps in less than 15 minutes. Once integrated, 1Flow will allow you to control the app experience from the cloud dashboard **without code changes or app updates**.
Automate your user feedback funnel
Send data into 1Flow to improve targeting. Push data out of 1Flow to consolidate feedback, personalize marketing campaigns, and drive customer happiness across their lifecycle.
Segment
Our two-way sync with Segment makes it easy to send events and user attributes from Segment into 1Flow for targeting, and data from 1Flow to Segment for advanced segmentation, analytics, and marketing.
Amplitude
Our two-way sync with Amplitude makes it easy to send behavioral cohorts from Amplitude to 1Flow for flow targeting, and data from 1Flow to Amplitude for deeper analysis. Included in Pro plan.
HubSpot
Send data collected about your customers into HubSpot as events and user attributes, so you can monitor things like NPS, preferences and use cases to increase customer satisfaction and improve retention.
Backed by
“Explain what you've learned from users. That tests a lot of things: whether you're paying attention to users, how well you understand them, and even how much they need what you're making.”
Paul Graham
Founder, Y Combinator
The world's #1 customer insights platform
Unlock the full power of advanced in-app survey and messaging platform to continuously onboard and research your users.
Custom Webhooks and APIs
Use an internal tool? Your dev team can easily receive real-time notifications via our custom webhooks feature.
Embed Images and Videos
Show users how your product or upcoming feature works with images, GIFs, and videos. It’s so flexible you can do whatever you like.
In-App Ratings and Reviews
We integrate with app rating APIs so you can easily prompt happy users for reviews, and filter out unhappy users for feedback.
Localization in 30+ Languages
Translate your content into 30+ languages and automatically show the correct version according to user’s device language.
Personalization with User Data
Send personalized messaging using user data you already track and know. Increase conversion and delight your users.
Recurring vs One-Time Surveys
Whether one-time research or continuous customer satisfaction and NPS tracking, we’ve got you covered.
Spamming Protection
Avoid spamming your users too much with advanced throttling control and UX settings. Engage users with peace of mind.
Ultra-Performant SDKs
Our SDKs are minimal in size and do not slow down your app. Engage your users without compromising performance.
URLs and Deep Links
Configure custom actions when user selects a certain option to open any web URLs or even deep link into your mobile app features.