12 Best SurveyMonkey Alternatives To Choose From in 2024
Discover the 12 best SurveyMonkey alternatives to help you choose a suitable customer survey software for your business. Compare key features and choose wisely!
If you’re looking for the best SurveyMonkey alternatives, your search ends here.
With the right online survey tool, you can create, launch, and analyze survey responses effortlessly to uncover actionable insights about your customers.
SurveyMonkey is one of the popular survey platforms and feedback collection tools. However, as the platform continues to expand its tool’s suite, users are finding it ineffective in supporting their feedback strategy.
Here is one of the user reviews and complaints from SurveyMonkey customers on G2.
The best thing?
There are plenty of SurveyMonkey alternatives on the market that fit your specific needs. In this article, we’ll dive into 12 of them to help you make an informed decision.
But before that…
What is SurveyMonkey?
SurveyMonkey is a popular online survey tool designed to help individuals and businesses gather valuable insights. It offers tools for creating online surveys, feedback forms, and online forms.
Whether you need to capture customer engagement, employee feedback, or market research data, SurveyMonkey provides a comprehensive solution.
The platform features an intuitive online form builder that makes it easy to design conversational forms that encourage participation.
Why Look For An Alternative To SurveyMonkey?
SurveyMonkey has few question types, limited customization options, plus its pricing plans for small businesses and individuals with small budgets.
Here are additional reasons why businesses are considering alternatives to SurveyMonkey:
1. Limited Free Plan
SurveyMonkey's basic plan is free forever but it restricts access to many features, such as a limited number of questions per survey and survey responses.
If you need more extensive data collection SurveyMonkey’s lack of customization options in the free plan can be frustrating.
2. Steep Learning Curve for Complex Surveys
Creating complex surveys with advanced logic and branching can be challenging without technical knowledge.
Some users find the interface not intuitive enough, requiring additional support from IT teams to navigate these features.
3. Clunky User Interface
SurveyMonkey claims to offer a user-friendly interface but in reality, it’s not true.
Some users report that the interface can be clunky and outdated. This can make it difficult to create surveys efficiently, particularly when compared to more modern alternatives.
4. Limited Customization Options
The platform's customization options are limited unless users opt for more expensive pricing plans.
This restriction can prevent businesses from fully branding their surveys, making them look less professional and cohesive with the company's image.
Overall, if you’re looking for user-friendly software that offers more flexible customization options, and affordable pricing plans then you’ll need to consider the following SurveyMonkey alternatives.
Top 12 Alternatives to SurveyMonkey for Online Surveys
1Flow
SurveySparrow
Google Forms
Zoho Survey
Jotform
Typeform
Alchemer
QuestionPro
Qualtrics
Qualaroo
GetFeedback
Survicate
Here are the top SurveyMonkey competitors for efficient feedback collection to improve customer experience and satisfaction.
1. 1Flow
1Flow.ai is an innovative online survey software that helps companies create highly customized and dynamic in-app surveys and messages.
This survey tool allows users to build beautiful surveys with a user-friendly drag-and-drop interface, incorporating images and videos.
With 1Flow, users can target the right audience by leveraging user attributes and events, ensuring surveys are shown to the appropriate participants. This tool allows users to create multilingual surveys in over 30 languages to make surveys accessible to a global audience.
Designed for businesses seeking actionable insights, 1Flow caters to those seeking to understand user behavior and enhance customer satisfaction through detailed insights and simple surveys.
Why 1Flow is the Best SurveyMonkey Alternative
Here are key reasons why companies are choosing 1Flow instead of SurveyMonkey:
AI-powered survey creation: 1Flow allows users to create personalized surveys using AI technology.
All you need to do is to state your goals for your survey, choose your survey tone and the tool will generate customized surveys tailored to your needs in seconds. No more writer’s block with this software.
Dynamic surveys: 1Flow enables users to create dynamic surveys tailored to specific user attributes and events. This feature allows for real-time feedback collection, ensuring that survey questions are relevant and timely. It also allows users to adapt surveys based on user behavior which helps to gather more accurate and valuable insights.
Customizable templates: The platform offers a wide range of pre-built templates. The customizable templates allow users to create surveys from scratch or customize existing ones. This flexibility ensures that users design surveys that align with the brand's aesthetic.
Multilingual capabilities: 1Flow supports multilingual surveys, offering translations in over 30 languages. This feature is essential for businesses operating in diverse markets which allows them to reach a broader audience and gather feedback from various cultural backgrounds, ensuring comprehensive customer satisfaction insights.
Integration capabilities: One notable feature of the platform is its seamless integration with third-party tools. Users can connect their surveys with other essential systems, such as CRMs or email marketing tools to streamline the data collection process and enhance the value of collected data.
Media-rich surveys: Users can incorporate images and videos into their surveys, creating more engaging and interactive experiences. This feature is particularly useful for crafting visually appealing surveys that can capture attention and convey more complex ideas for more detailed insights.
1Flow Pros
It has a user-friendly interface with a drag-and-drop feature for creating simple surveys.
The tool offers unlimited surveys with customizable options for in-depth data collection.
Multilingual capabilities for reaching a global audience.
It offers a wide range of survey templates, including ready-made and pre-designed options.
Enables users to gather valuable insights through dynamic and engaging surveys.
1Flow Cons
The software’s focus on in-app surveys may not suit all businesses' needs.
Some advanced features may require additional setup or technical knowledge.
Limited offline capabilities for survey distribution.
1Flow Pricing
1Flow offers a 14-day free trial for unlimited surveys. Pricing starts at $250 per month for unlimited surveys and messages.
Sign up for a 14-day free trial to try all 1Flow features for free!
2. SurveySparrow
SurveySparrow is an experience management platform designed to enhance customer and employee engagement through various feedback mechanisms.
As one of the powerful SurveyMonkey alternatives, the software offers tools for creating conversational surveys, employee surveys, and customer satisfaction surveys, making it suitable for businesses seeking to improve their user experience and gather valuable insights.
SurveySparrow Features
The key features of SurveySparrow include:
Conversational surveys: Transform traditional surveys into engaging conversations, enhancing user engagement and improving response rates.
Employee surveys & feedback: Facilitate continuous employee feedback and employee engagement with customizable surveys, ensuring a better employee experience.
Sentiment analysis: Analyze responses to gauge customer satisfaction and employee sentiment, offering deeper insights into customer and employee experience.
Multilingual & personalized surveys: Cater to a diverse audience with multilingual surveys and tailored questions, enhancing customer satisfaction surveys.
SurveySparrow Pros
User-friendly interface that simplifies survey creation.
Extensive customization options for personalized surveys.
Smart dashboards for insightful data analysis.
SurveySparrow Cons
Higher costs for premium features.
May require additional training for complex customization options.
SurveySparrow Pricing
SurveySparrow offers a 14-day free trial. Pricing is available upon request.
3. Google Forms
Google Forms is an online form builder that allows users to create online forms and surveys with multiple question types.
It’s a versatile tool designed for individuals, businesses, and educational institutions to collect and analyze data efficiently.
Integrated with Google Workspace, it offers a simple interface for creating beautiful forms and analyzing data in Google Sheets.
Features of Google Forms
Some of the notable features of Google Forms include:
Range of question types: Google Forms supports various question types, including multiple-choice, short answer, and linear scale to allow users to create customizable surveys tailored to their needs.
Drag-and-drop functionality: The intuitive drag-and-drop interface makes it easy to reorder questions and sections.
Real-time analytics: Responses are collected instantly and can be viewed in real-time, with data automatically organized in Google Sheets for easy analysis.
Display logic: Conditional logic features enable the creation of conversational forms, displaying questions based on previous responses, which can improve the respondent's experience and the quality of data collected.
Google Forms Pros
Seamless Integration with Google Workspace for easy collaboration and data sharing.
Automatic organization of data in Google Sheets.
It offers a range of question types and customization options
Google Forms Cons
It offers limited customization options compared to other SurveySparrow alternatives and form builders.
The software may not be suitable for large-scale surveys with complex logic.
Google Forms Pricing
Google Forms offers a free plan for personal use with limited features. Pricing starts at
$6 per user per month (billed annually).
4. Zoho Survey
Zoho Survey is an online survey maker designed as an alternative to SurveyMonkey, enabling users to create and distribute surveys efficiently.
It offers a variety of question types and customizable templates, making it suitable for businesses, educators, and researchers looking to gather insights through personalized surveys.
With features like in-mail surveys and mobile compatibility, Zoho Survey caters to diverse audiences. It also includes robust reporting tools for analyzing survey responses.
Zoho Survey Key Features
Custom templates & ready-made templates: Zoho Survey offers a range of pre-built and custom templates that allow users to quickly create surveys that suit their specific needs.
Skip logic & question types: The platform supports advanced features like skip logic which enables users to create personalized surveys by dynamically adjusting the flow based on respondents' answers.
Multilingual surveys & offline capabilities: Zoho Survey provides the ability to create multilingual surveys, making it easy to reach global audiences. Additionally, users can create offline surveys.
Mobile surveys & reporting tools: The software offers a mobile app to allow users to create and respond to surveys on the go.
Zoho Survey Pros
Wide range of question types.
Comprehensive reporting tools.
Supports multilingual surveys.
Flexible template options, including pre-built, ready-made, and custom templates.
Zoho Survey Cons
Offline functionality may require additional setup.
Advanced features like skip logic may have a learning curve for new users.
Zoho Survey Pricing
Zoho Survey offers a free forever plan with limited features. Pricing starts at $7.42 per month up to 12,000 responses per year (billed annually).
5. Jotform
Jotform is an online form builder designed for users seeking to create beautiful forms without coding. It’s among the popular SurveyMonkey alternatives that allow individuals and businesses to design feedback forms, surveys, and questionnaires.
Jotform is particularly beneficial for mobile users, providing a mobile app that enhances accessibility and usability for on-the-go form creation and management.
Jotform Features
Here are the key features of Jotform:
Conversational forms: Jotform allows users to create conversational forms that create a more interactive experience and engage respondents with a natural flow.
Mobile App: Jotform's mobile app enables users to create, edit, and view online forms from anywhere. It is ideal for users who need to collect data on the go or in locations without internet access.
Form fields variety: Jotform provides a wide range of customizable form fields, including text boxes, dropdowns, and more which allows users to tailor their forms to specific needs.
Jotform Pros
Jotform offers an intuitive user interface for creating beautiful forms.
It has an extensive template library for quick form creation.
The mobile app enhances accessibility for mobile users.
Its robust reporting tools facilitate efficient data analysis.
Jotform Cons
The free plan has restricted features and submission limits.
Some users have reported occasional performance issues when building complex forms.
Jotform Pricing
Jotform offers a free plan with limited features. Pricing starts at $39 per user (per team) per month for up to 25 forms.
6. Typeform
Typeform is an intuitive form builder and survey maker designed for creating engaging online forms, satisfaction surveys, feedback surveys, and quizzes.
It caters to businesses, educators, and individuals seeking interactive feedback forms and customer feedback forms. As one of the viable SurveyMonkey alternatives, Typerform offers a variety of survey templates and poll templates to streamline the data collection process.
Typeform Features
Typeform offers handy features including:
Customizable templates: Typerform provides a range of survey templates and poll templates that can be customized to match branding and specific data collection needs.
Integration capabilities: The platform seamlessly integrates with various tools to allow users to connect their feedback forms with CRM systems and email marketing platforms.
Conversational interface: Conversational design makes online forms and satisfaction surveys feel more personal, enhancing respondent engagement and completion rates.
Typeform Pros
User-friendly interface
Visually appealing form designs
High engagement rates with respondents
Strong integration capabilities
Typeform Cons
Limited features in the free plan
Can become costly for advanced features
Some users may find the interface less intuitive than competitors
Typeform Pricing
Typerform offers a free plan with limited functionality. Pricing starts at $29 per user up to 100 responses per month.
7. Alchemer
Alchemer is an online survey software designed for businesses seeking robust feedback software for gathering customer feedback and employee feedback.
It offers a comprehensive survey platform for creating satisfaction surveys and feedback surveys. Alchemer caters to organizations focused on improving customer experience and employee engagement through actionable insights.
Additionally, the software provides tools for creating satisfaction surveys and feedback surveys tailored to various needs.
Alchemer Features
Some key features include:
Customizable survey templates: Alchemer offers a wide range of survey templates that can be tailored to specific needs, allowing for the quick creation of surveys.
Comprehensive reporting tools: The software provides detailed analytics and reporting tools that offer insights into customer engagement and user experience. Multichannel distribution: It also allows users to distribute surveys across various channels, including email and social media which ensures broad reach and diverse respondent engagement.
Alchemer Pros
The platform offers extensive customization options for survey design.
It provides strong analytical tools for in-depth data analysis.
Multichannel survey distribution for broad reach.
Allows users to gather customer and employee feedback for deeper insights.
Alchemer Pros
Complex user interface may require a learning curve.
Higher cost for advanced features.
Limited offline survey capabilities.
Alchemer Pricing
Alchemer offers a free plan with limited features. Pricing starts at $165 per user per month.
8. QuestionPro
QuestionPro is an online survey software offering tools for collecting and analyzing customer feedback, employee feedback, and more.
It’s among the popular SurveyMonkey alternatives that provide a user-friendly platform for creating feedback surveys, enhancing user engagement, and improving the user experience.
This feedback software helps businesses and organizations gather valuable insights through customizable survey templates and advanced features.
Key Features
Survey Templates: QuestionPro offers a wide variety of pre-built templates, enabling users to quickly create feedback surveys tailored to specific needs.
Sentiment analysis: The platform includes sentiment analysis tools to evaluate the emotional tone of responses which provides deeper insights into customer and employee feedback.
Advanced reporting: QuestionPro's robust reporting tools allow for detailed data analysis, which aids in the visualization of survey results.
QuestionPro Pros
Extensive survey templates for diverse needs.
Mobile-friendly design enhances user engagement.
Real-time reporting for quick insights.
Customizable features for specific feedback surveys.
QuestionPro Cons
Some advanced features may require a higher subscription tier.
The user interface can be complex for beginners.
QuestionPro Pricing
QuestionPro offers a free plan for one user per month with limited features. Pricing starts at $99 per user per month (billed annually).
9. Qualtrics
Qualtrics is an experience management software that provides comprehensive survey software solutions for customer surveys and employee engagement. It enables organizations to gather insights, analyze data, and improve experiences across various touchpoints.
In addition, the software leverages AI and advanced analytics to help businesses make informed decisions that drive growth and enhance stakeholder satisfaction.
Customer experience management: Qualtrics offers tools to optimize customer interactions across digital and physical channels.
Employee engagement tools: The platform empowers organizations to monitor employee sentiment and engagement levels and implement strategies that boost productivity and reduce turnover rates.
Advanced analytics: Qualtrics provides powerful analytics capabilities that transform raw data into actionable insights. Users can track trends and patterns, enabling them to respond quickly to changing market dynamics.
Qualtrics Pros
Qualtrics offers comprehensive survey software for various needs.
Has a strong focus on customer and employee engagement.
User-friendly interface with customizable options.
It offers advanced analytics for deeper insights.
Qualtrics Cons
Complex setup and learning curve.
Qualtrics has higher pricing plans compared to other SurveyMonkey alternatives.
Qualtrics Pricing
Qualtrics pricing is available upon request.
10. Qualaroo
Qualaroo is a survey and feedback management solution designed to capture real-time feedback from users while they interact with websites and applications.
The software enables businesses to understand customer needs, improve user experience, and enhance product offerings through targeted surveys and feedback management solutions. Additionally, Qualaroo offers a range of tools to gather actionable insights directly from website visitors which positions it as one of the viable SurveyMonkey alternatives.
Key Features of Qualaroo
Targeting options: With Qualaroo, you can target specific user segments based on behavior, location, or other criteria.
Customizable surveys: Qualaroo offers highly customizable surveys that can be tailored to match your brand's look and feel.
In-depth analytics: The software provides robust analytics tools to analyze survey results in real time.
Qualaroo Pros
Qualaroo offers real-time feedback collection.
The software offers highly customizable surveys.
It also offers advanced targeting capabilities.
It offers comprehensive analytics tools for in-depth insights
Qualaroo Cons
Can be pricey for small businesses.
Requires some learning curve for advanced features.
The setup process can be complex for users without enough technical knowledge.
Qualaroo Pricing
Qualaroo offers a free forever plan with limited features. Pricing starts at $39.99 per 100 responses per month.
11. GetFeedback
GetFeedback is a customer experience platform designed to help businesses collect, understand, and act on customer feedback across various touchpoints.
It enables companies to create surveys that capture real-time feedback, helping to improve the customer journey.
GetFeedback Features
Here are some notable features of GetFeedback.
Omnichannel feedback collection: GetFeedback allows businesses to gather feedback across channels like email, SMS, websites, and mobile apps.
Integration with popular tools: The platform integrates seamlessly with tools like Salesforce, Slack, and Jira, enabling businesses to connect feedback data with operational workflows.
Automated Survey Distribution: The platform supports automated survey distribution at key touchpoints, ensuring consistent data collection throughout the customer journey.
GetFeedback Pros
Comprehensive omnichannel feedback collection.
Strong integration capabilities with popular business tools.
Easy-to-use customizable dashboards for data analysis.
Automated survey distribution enhances efficiency.
GetFeedback Cons
May require technical expertise for advanced customization.
Integration setup can be complex and time-consuming.
Pricing may be high for smaller businesses.
12. Survicate
Survicate is a customer feedback platform designed to enhance customer experience through real-time insights. It allows businesses to collect feedback via various channels, including email surveys, website surveys, and in-product surveys.
Survicate offers tools for tracking Net Promoter Score (NPS) and other metrics, making it a versatile alternative to SurveyMonkey.
Survicate Features
Email surveys: Survicate enables users to send targeted email surveys to gather feedback directly from customers' inboxes.
Link surveys: Users can create link surveys and share feedback forms through different channels, such as social media or websites.
Website surveys: Survicate provides tools for embedding surveys directly on websites.
In-product surveys: With in-product surveys, businesses can gather feedback from users while they are using a product.
Survicate Pros
Multi-channel feedback collection.
Easy-to-use interface.
Real-time feedback and reporting.
Customizable survey templates.
Survicate Cons
Advanced features require a higher subscription plan.
Integration options may require technical support.
FAQs
What is the best alternative to SurveyMonkey?
There are many SurveyMonkey alternatives in the market but the most viable ones include 1Flow, SurveySparrow, Google Forms, Zoho Survey, Jotform, Typeform, Alchemer, QuestionPro, Qualtrics, Qualaroo, GetFeedback, and Survicate.
What are the disadvantages of SurveyMonkey?
SurveyMonkey, while popular, has several disadvantages. Its advanced features are locked behind higher-priced plans, making them inaccessible to users on a budget. The platform's customization options are limited compared to some competitors. Furthermore, many users have reported difficulties with data export and integration.
Conclusion
So there you have it. 12 SurveyMonkey alternatives for creating and launching online surveys. While all of these tools come with powerful features, some require users to upgrade to a higher plan to access the features. Besides, some features are more complex to use for beginners.
Of all the alternatives to SurveyMonkey, 1Flow stands due to its AI-powered survey creation functionality, dynamic surveys, customizable templates, and more.
The platform is also easy for users with or without technical knowledge.
Ready to try 1Flow today?
Get started with a 14-day unlimited use free trial today and take your customer feedback game to the next level!
If you’re looking for the best SurveyMonkey alternatives, your search ends here.
With the right online survey tool, you can create, launch, and analyze survey responses effortlessly to uncover actionable insights about your customers.
SurveyMonkey is one of the popular survey platforms and feedback collection tools. However, as the platform continues to expand its tool’s suite, users are finding it ineffective in supporting their feedback strategy.
Here is one of the user reviews and complaints from SurveyMonkey customers on G2.
The best thing?
There are plenty of SurveyMonkey alternatives on the market that fit your specific needs. In this article, we’ll dive into 12 of them to help you make an informed decision.
But before that…
What is SurveyMonkey?
SurveyMonkey is a popular online survey tool designed to help individuals and businesses gather valuable insights. It offers tools for creating online surveys, feedback forms, and online forms.
Whether you need to capture customer engagement, employee feedback, or market research data, SurveyMonkey provides a comprehensive solution.
The platform features an intuitive online form builder that makes it easy to design conversational forms that encourage participation.
Why Look For An Alternative To SurveyMonkey?
SurveyMonkey has few question types, limited customization options, plus its pricing plans for small businesses and individuals with small budgets.
Here are additional reasons why businesses are considering alternatives to SurveyMonkey:
1. Limited Free Plan
SurveyMonkey's basic plan is free forever but it restricts access to many features, such as a limited number of questions per survey and survey responses.
If you need more extensive data collection SurveyMonkey’s lack of customization options in the free plan can be frustrating.
2. Steep Learning Curve for Complex Surveys
Creating complex surveys with advanced logic and branching can be challenging without technical knowledge.
Some users find the interface not intuitive enough, requiring additional support from IT teams to navigate these features.
3. Clunky User Interface
SurveyMonkey claims to offer a user-friendly interface but in reality, it’s not true.
Some users report that the interface can be clunky and outdated. This can make it difficult to create surveys efficiently, particularly when compared to more modern alternatives.
4. Limited Customization Options
The platform's customization options are limited unless users opt for more expensive pricing plans.
This restriction can prevent businesses from fully branding their surveys, making them look less professional and cohesive with the company's image.
Overall, if you’re looking for user-friendly software that offers more flexible customization options, and affordable pricing plans then you’ll need to consider the following SurveyMonkey alternatives.
Top 12 Alternatives to SurveyMonkey for Online Surveys
1Flow
SurveySparrow
Google Forms
Zoho Survey
Jotform
Typeform
Alchemer
QuestionPro
Qualtrics
Qualaroo
GetFeedback
Survicate
Here are the top SurveyMonkey competitors for efficient feedback collection to improve customer experience and satisfaction.
1. 1Flow
1Flow.ai is an innovative online survey software that helps companies create highly customized and dynamic in-app surveys and messages.
This survey tool allows users to build beautiful surveys with a user-friendly drag-and-drop interface, incorporating images and videos.
With 1Flow, users can target the right audience by leveraging user attributes and events, ensuring surveys are shown to the appropriate participants. This tool allows users to create multilingual surveys in over 30 languages to make surveys accessible to a global audience.
Designed for businesses seeking actionable insights, 1Flow caters to those seeking to understand user behavior and enhance customer satisfaction through detailed insights and simple surveys.
Why 1Flow is the Best SurveyMonkey Alternative
Here are key reasons why companies are choosing 1Flow instead of SurveyMonkey:
AI-powered survey creation: 1Flow allows users to create personalized surveys using AI technology.
All you need to do is to state your goals for your survey, choose your survey tone and the tool will generate customized surveys tailored to your needs in seconds. No more writer’s block with this software.
Dynamic surveys: 1Flow enables users to create dynamic surveys tailored to specific user attributes and events. This feature allows for real-time feedback collection, ensuring that survey questions are relevant and timely. It also allows users to adapt surveys based on user behavior which helps to gather more accurate and valuable insights.
Customizable templates: The platform offers a wide range of pre-built templates. The customizable templates allow users to create surveys from scratch or customize existing ones. This flexibility ensures that users design surveys that align with the brand's aesthetic.
Multilingual capabilities: 1Flow supports multilingual surveys, offering translations in over 30 languages. This feature is essential for businesses operating in diverse markets which allows them to reach a broader audience and gather feedback from various cultural backgrounds, ensuring comprehensive customer satisfaction insights.
Integration capabilities: One notable feature of the platform is its seamless integration with third-party tools. Users can connect their surveys with other essential systems, such as CRMs or email marketing tools to streamline the data collection process and enhance the value of collected data.
Media-rich surveys: Users can incorporate images and videos into their surveys, creating more engaging and interactive experiences. This feature is particularly useful for crafting visually appealing surveys that can capture attention and convey more complex ideas for more detailed insights.
1Flow Pros
It has a user-friendly interface with a drag-and-drop feature for creating simple surveys.
The tool offers unlimited surveys with customizable options for in-depth data collection.
Multilingual capabilities for reaching a global audience.
It offers a wide range of survey templates, including ready-made and pre-designed options.
Enables users to gather valuable insights through dynamic and engaging surveys.
1Flow Cons
The software’s focus on in-app surveys may not suit all businesses' needs.
Some advanced features may require additional setup or technical knowledge.
Limited offline capabilities for survey distribution.
1Flow Pricing
1Flow offers a 14-day free trial for unlimited surveys. Pricing starts at $250 per month for unlimited surveys and messages.
Sign up for a 14-day free trial to try all 1Flow features for free!
2. SurveySparrow
SurveySparrow is an experience management platform designed to enhance customer and employee engagement through various feedback mechanisms.
As one of the powerful SurveyMonkey alternatives, the software offers tools for creating conversational surveys, employee surveys, and customer satisfaction surveys, making it suitable for businesses seeking to improve their user experience and gather valuable insights.
SurveySparrow Features
The key features of SurveySparrow include:
Conversational surveys: Transform traditional surveys into engaging conversations, enhancing user engagement and improving response rates.
Employee surveys & feedback: Facilitate continuous employee feedback and employee engagement with customizable surveys, ensuring a better employee experience.
Sentiment analysis: Analyze responses to gauge customer satisfaction and employee sentiment, offering deeper insights into customer and employee experience.
Multilingual & personalized surveys: Cater to a diverse audience with multilingual surveys and tailored questions, enhancing customer satisfaction surveys.
SurveySparrow Pros
User-friendly interface that simplifies survey creation.
Extensive customization options for personalized surveys.
Smart dashboards for insightful data analysis.
SurveySparrow Cons
Higher costs for premium features.
May require additional training for complex customization options.
SurveySparrow Pricing
SurveySparrow offers a 14-day free trial. Pricing is available upon request.
3. Google Forms
Google Forms is an online form builder that allows users to create online forms and surveys with multiple question types.
It’s a versatile tool designed for individuals, businesses, and educational institutions to collect and analyze data efficiently.
Integrated with Google Workspace, it offers a simple interface for creating beautiful forms and analyzing data in Google Sheets.
Features of Google Forms
Some of the notable features of Google Forms include:
Range of question types: Google Forms supports various question types, including multiple-choice, short answer, and linear scale to allow users to create customizable surveys tailored to their needs.
Drag-and-drop functionality: The intuitive drag-and-drop interface makes it easy to reorder questions and sections.
Real-time analytics: Responses are collected instantly and can be viewed in real-time, with data automatically organized in Google Sheets for easy analysis.
Display logic: Conditional logic features enable the creation of conversational forms, displaying questions based on previous responses, which can improve the respondent's experience and the quality of data collected.
Google Forms Pros
Seamless Integration with Google Workspace for easy collaboration and data sharing.
Automatic organization of data in Google Sheets.
It offers a range of question types and customization options
Google Forms Cons
It offers limited customization options compared to other SurveySparrow alternatives and form builders.
The software may not be suitable for large-scale surveys with complex logic.
Google Forms Pricing
Google Forms offers a free plan for personal use with limited features. Pricing starts at
$6 per user per month (billed annually).
4. Zoho Survey
Zoho Survey is an online survey maker designed as an alternative to SurveyMonkey, enabling users to create and distribute surveys efficiently.
It offers a variety of question types and customizable templates, making it suitable for businesses, educators, and researchers looking to gather insights through personalized surveys.
With features like in-mail surveys and mobile compatibility, Zoho Survey caters to diverse audiences. It also includes robust reporting tools for analyzing survey responses.
Zoho Survey Key Features
Custom templates & ready-made templates: Zoho Survey offers a range of pre-built and custom templates that allow users to quickly create surveys that suit their specific needs.
Skip logic & question types: The platform supports advanced features like skip logic which enables users to create personalized surveys by dynamically adjusting the flow based on respondents' answers.
Multilingual surveys & offline capabilities: Zoho Survey provides the ability to create multilingual surveys, making it easy to reach global audiences. Additionally, users can create offline surveys.
Mobile surveys & reporting tools: The software offers a mobile app to allow users to create and respond to surveys on the go.
Zoho Survey Pros
Wide range of question types.
Comprehensive reporting tools.
Supports multilingual surveys.
Flexible template options, including pre-built, ready-made, and custom templates.
Zoho Survey Cons
Offline functionality may require additional setup.
Advanced features like skip logic may have a learning curve for new users.
Zoho Survey Pricing
Zoho Survey offers a free forever plan with limited features. Pricing starts at $7.42 per month up to 12,000 responses per year (billed annually).
5. Jotform
Jotform is an online form builder designed for users seeking to create beautiful forms without coding. It’s among the popular SurveyMonkey alternatives that allow individuals and businesses to design feedback forms, surveys, and questionnaires.
Jotform is particularly beneficial for mobile users, providing a mobile app that enhances accessibility and usability for on-the-go form creation and management.
Jotform Features
Here are the key features of Jotform:
Conversational forms: Jotform allows users to create conversational forms that create a more interactive experience and engage respondents with a natural flow.
Mobile App: Jotform's mobile app enables users to create, edit, and view online forms from anywhere. It is ideal for users who need to collect data on the go or in locations without internet access.
Form fields variety: Jotform provides a wide range of customizable form fields, including text boxes, dropdowns, and more which allows users to tailor their forms to specific needs.
Jotform Pros
Jotform offers an intuitive user interface for creating beautiful forms.
It has an extensive template library for quick form creation.
The mobile app enhances accessibility for mobile users.
Its robust reporting tools facilitate efficient data analysis.
Jotform Cons
The free plan has restricted features and submission limits.
Some users have reported occasional performance issues when building complex forms.
Jotform Pricing
Jotform offers a free plan with limited features. Pricing starts at $39 per user (per team) per month for up to 25 forms.
6. Typeform
Typeform is an intuitive form builder and survey maker designed for creating engaging online forms, satisfaction surveys, feedback surveys, and quizzes.
It caters to businesses, educators, and individuals seeking interactive feedback forms and customer feedback forms. As one of the viable SurveyMonkey alternatives, Typerform offers a variety of survey templates and poll templates to streamline the data collection process.
Typeform Features
Typeform offers handy features including:
Customizable templates: Typerform provides a range of survey templates and poll templates that can be customized to match branding and specific data collection needs.
Integration capabilities: The platform seamlessly integrates with various tools to allow users to connect their feedback forms with CRM systems and email marketing platforms.
Conversational interface: Conversational design makes online forms and satisfaction surveys feel more personal, enhancing respondent engagement and completion rates.
Typeform Pros
User-friendly interface
Visually appealing form designs
High engagement rates with respondents
Strong integration capabilities
Typeform Cons
Limited features in the free plan
Can become costly for advanced features
Some users may find the interface less intuitive than competitors
Typeform Pricing
Typerform offers a free plan with limited functionality. Pricing starts at $29 per user up to 100 responses per month.
7. Alchemer
Alchemer is an online survey software designed for businesses seeking robust feedback software for gathering customer feedback and employee feedback.
It offers a comprehensive survey platform for creating satisfaction surveys and feedback surveys. Alchemer caters to organizations focused on improving customer experience and employee engagement through actionable insights.
Additionally, the software provides tools for creating satisfaction surveys and feedback surveys tailored to various needs.
Alchemer Features
Some key features include:
Customizable survey templates: Alchemer offers a wide range of survey templates that can be tailored to specific needs, allowing for the quick creation of surveys.
Comprehensive reporting tools: The software provides detailed analytics and reporting tools that offer insights into customer engagement and user experience. Multichannel distribution: It also allows users to distribute surveys across various channels, including email and social media which ensures broad reach and diverse respondent engagement.
Alchemer Pros
The platform offers extensive customization options for survey design.
It provides strong analytical tools for in-depth data analysis.
Multichannel survey distribution for broad reach.
Allows users to gather customer and employee feedback for deeper insights.
Alchemer Pros
Complex user interface may require a learning curve.
Higher cost for advanced features.
Limited offline survey capabilities.
Alchemer Pricing
Alchemer offers a free plan with limited features. Pricing starts at $165 per user per month.
8. QuestionPro
QuestionPro is an online survey software offering tools for collecting and analyzing customer feedback, employee feedback, and more.
It’s among the popular SurveyMonkey alternatives that provide a user-friendly platform for creating feedback surveys, enhancing user engagement, and improving the user experience.
This feedback software helps businesses and organizations gather valuable insights through customizable survey templates and advanced features.
Key Features
Survey Templates: QuestionPro offers a wide variety of pre-built templates, enabling users to quickly create feedback surveys tailored to specific needs.
Sentiment analysis: The platform includes sentiment analysis tools to evaluate the emotional tone of responses which provides deeper insights into customer and employee feedback.
Advanced reporting: QuestionPro's robust reporting tools allow for detailed data analysis, which aids in the visualization of survey results.
QuestionPro Pros
Extensive survey templates for diverse needs.
Mobile-friendly design enhances user engagement.
Real-time reporting for quick insights.
Customizable features for specific feedback surveys.
QuestionPro Cons
Some advanced features may require a higher subscription tier.
The user interface can be complex for beginners.
QuestionPro Pricing
QuestionPro offers a free plan for one user per month with limited features. Pricing starts at $99 per user per month (billed annually).
9. Qualtrics
Qualtrics is an experience management software that provides comprehensive survey software solutions for customer surveys and employee engagement. It enables organizations to gather insights, analyze data, and improve experiences across various touchpoints.
In addition, the software leverages AI and advanced analytics to help businesses make informed decisions that drive growth and enhance stakeholder satisfaction.
Customer experience management: Qualtrics offers tools to optimize customer interactions across digital and physical channels.
Employee engagement tools: The platform empowers organizations to monitor employee sentiment and engagement levels and implement strategies that boost productivity and reduce turnover rates.
Advanced analytics: Qualtrics provides powerful analytics capabilities that transform raw data into actionable insights. Users can track trends and patterns, enabling them to respond quickly to changing market dynamics.
Qualtrics Pros
Qualtrics offers comprehensive survey software for various needs.
Has a strong focus on customer and employee engagement.
User-friendly interface with customizable options.
It offers advanced analytics for deeper insights.
Qualtrics Cons
Complex setup and learning curve.
Qualtrics has higher pricing plans compared to other SurveyMonkey alternatives.
Qualtrics Pricing
Qualtrics pricing is available upon request.
10. Qualaroo
Qualaroo is a survey and feedback management solution designed to capture real-time feedback from users while they interact with websites and applications.
The software enables businesses to understand customer needs, improve user experience, and enhance product offerings through targeted surveys and feedback management solutions. Additionally, Qualaroo offers a range of tools to gather actionable insights directly from website visitors which positions it as one of the viable SurveyMonkey alternatives.
Key Features of Qualaroo
Targeting options: With Qualaroo, you can target specific user segments based on behavior, location, or other criteria.
Customizable surveys: Qualaroo offers highly customizable surveys that can be tailored to match your brand's look and feel.
In-depth analytics: The software provides robust analytics tools to analyze survey results in real time.
Qualaroo Pros
Qualaroo offers real-time feedback collection.
The software offers highly customizable surveys.
It also offers advanced targeting capabilities.
It offers comprehensive analytics tools for in-depth insights
Qualaroo Cons
Can be pricey for small businesses.
Requires some learning curve for advanced features.
The setup process can be complex for users without enough technical knowledge.
Qualaroo Pricing
Qualaroo offers a free forever plan with limited features. Pricing starts at $39.99 per 100 responses per month.
11. GetFeedback
GetFeedback is a customer experience platform designed to help businesses collect, understand, and act on customer feedback across various touchpoints.
It enables companies to create surveys that capture real-time feedback, helping to improve the customer journey.
GetFeedback Features
Here are some notable features of GetFeedback.
Omnichannel feedback collection: GetFeedback allows businesses to gather feedback across channels like email, SMS, websites, and mobile apps.
Integration with popular tools: The platform integrates seamlessly with tools like Salesforce, Slack, and Jira, enabling businesses to connect feedback data with operational workflows.
Automated Survey Distribution: The platform supports automated survey distribution at key touchpoints, ensuring consistent data collection throughout the customer journey.
GetFeedback Pros
Comprehensive omnichannel feedback collection.
Strong integration capabilities with popular business tools.
Easy-to-use customizable dashboards for data analysis.
Automated survey distribution enhances efficiency.
GetFeedback Cons
May require technical expertise for advanced customization.
Integration setup can be complex and time-consuming.
Pricing may be high for smaller businesses.
12. Survicate
Survicate is a customer feedback platform designed to enhance customer experience through real-time insights. It allows businesses to collect feedback via various channels, including email surveys, website surveys, and in-product surveys.
Survicate offers tools for tracking Net Promoter Score (NPS) and other metrics, making it a versatile alternative to SurveyMonkey.
Survicate Features
Email surveys: Survicate enables users to send targeted email surveys to gather feedback directly from customers' inboxes.
Link surveys: Users can create link surveys and share feedback forms through different channels, such as social media or websites.
Website surveys: Survicate provides tools for embedding surveys directly on websites.
In-product surveys: With in-product surveys, businesses can gather feedback from users while they are using a product.
Survicate Pros
Multi-channel feedback collection.
Easy-to-use interface.
Real-time feedback and reporting.
Customizable survey templates.
Survicate Cons
Advanced features require a higher subscription plan.
Integration options may require technical support.
FAQs
What is the best alternative to SurveyMonkey?
There are many SurveyMonkey alternatives in the market but the most viable ones include 1Flow, SurveySparrow, Google Forms, Zoho Survey, Jotform, Typeform, Alchemer, QuestionPro, Qualtrics, Qualaroo, GetFeedback, and Survicate.
What are the disadvantages of SurveyMonkey?
SurveyMonkey, while popular, has several disadvantages. Its advanced features are locked behind higher-priced plans, making them inaccessible to users on a budget. The platform's customization options are limited compared to some competitors. Furthermore, many users have reported difficulties with data export and integration.
Conclusion
So there you have it. 12 SurveyMonkey alternatives for creating and launching online surveys. While all of these tools come with powerful features, some require users to upgrade to a higher plan to access the features. Besides, some features are more complex to use for beginners.
Of all the alternatives to SurveyMonkey, 1Flow stands due to its AI-powered survey creation functionality, dynamic surveys, customizable templates, and more.
The platform is also easy for users with or without technical knowledge.
Ready to try 1Flow today?
Get started with a 14-day unlimited use free trial today and take your customer feedback game to the next level!
If you’re looking for the best SurveyMonkey alternatives, your search ends here.
With the right online survey tool, you can create, launch, and analyze survey responses effortlessly to uncover actionable insights about your customers.
SurveyMonkey is one of the popular survey platforms and feedback collection tools. However, as the platform continues to expand its tool’s suite, users are finding it ineffective in supporting their feedback strategy.
Here is one of the user reviews and complaints from SurveyMonkey customers on G2.
The best thing?
There are plenty of SurveyMonkey alternatives on the market that fit your specific needs. In this article, we’ll dive into 12 of them to help you make an informed decision.
But before that…
What is SurveyMonkey?
SurveyMonkey is a popular online survey tool designed to help individuals and businesses gather valuable insights. It offers tools for creating online surveys, feedback forms, and online forms.
Whether you need to capture customer engagement, employee feedback, or market research data, SurveyMonkey provides a comprehensive solution.
The platform features an intuitive online form builder that makes it easy to design conversational forms that encourage participation.
Why Look For An Alternative To SurveyMonkey?
SurveyMonkey has few question types, limited customization options, plus its pricing plans for small businesses and individuals with small budgets.
Here are additional reasons why businesses are considering alternatives to SurveyMonkey:
1. Limited Free Plan
SurveyMonkey's basic plan is free forever but it restricts access to many features, such as a limited number of questions per survey and survey responses.
If you need more extensive data collection SurveyMonkey’s lack of customization options in the free plan can be frustrating.
2. Steep Learning Curve for Complex Surveys
Creating complex surveys with advanced logic and branching can be challenging without technical knowledge.
Some users find the interface not intuitive enough, requiring additional support from IT teams to navigate these features.
3. Clunky User Interface
SurveyMonkey claims to offer a user-friendly interface but in reality, it’s not true.
Some users report that the interface can be clunky and outdated. This can make it difficult to create surveys efficiently, particularly when compared to more modern alternatives.
4. Limited Customization Options
The platform's customization options are limited unless users opt for more expensive pricing plans.
This restriction can prevent businesses from fully branding their surveys, making them look less professional and cohesive with the company's image.
Overall, if you’re looking for user-friendly software that offers more flexible customization options, and affordable pricing plans then you’ll need to consider the following SurveyMonkey alternatives.
Top 12 Alternatives to SurveyMonkey for Online Surveys
1Flow
SurveySparrow
Google Forms
Zoho Survey
Jotform
Typeform
Alchemer
QuestionPro
Qualtrics
Qualaroo
GetFeedback
Survicate
Here are the top SurveyMonkey competitors for efficient feedback collection to improve customer experience and satisfaction.
1. 1Flow
1Flow.ai is an innovative online survey software that helps companies create highly customized and dynamic in-app surveys and messages.
This survey tool allows users to build beautiful surveys with a user-friendly drag-and-drop interface, incorporating images and videos.
With 1Flow, users can target the right audience by leveraging user attributes and events, ensuring surveys are shown to the appropriate participants. This tool allows users to create multilingual surveys in over 30 languages to make surveys accessible to a global audience.
Designed for businesses seeking actionable insights, 1Flow caters to those seeking to understand user behavior and enhance customer satisfaction through detailed insights and simple surveys.
Why 1Flow is the Best SurveyMonkey Alternative
Here are key reasons why companies are choosing 1Flow instead of SurveyMonkey:
AI-powered survey creation: 1Flow allows users to create personalized surveys using AI technology.
All you need to do is to state your goals for your survey, choose your survey tone and the tool will generate customized surveys tailored to your needs in seconds. No more writer’s block with this software.
Dynamic surveys: 1Flow enables users to create dynamic surveys tailored to specific user attributes and events. This feature allows for real-time feedback collection, ensuring that survey questions are relevant and timely. It also allows users to adapt surveys based on user behavior which helps to gather more accurate and valuable insights.
Customizable templates: The platform offers a wide range of pre-built templates. The customizable templates allow users to create surveys from scratch or customize existing ones. This flexibility ensures that users design surveys that align with the brand's aesthetic.
Multilingual capabilities: 1Flow supports multilingual surveys, offering translations in over 30 languages. This feature is essential for businesses operating in diverse markets which allows them to reach a broader audience and gather feedback from various cultural backgrounds, ensuring comprehensive customer satisfaction insights.
Integration capabilities: One notable feature of the platform is its seamless integration with third-party tools. Users can connect their surveys with other essential systems, such as CRMs or email marketing tools to streamline the data collection process and enhance the value of collected data.
Media-rich surveys: Users can incorporate images and videos into their surveys, creating more engaging and interactive experiences. This feature is particularly useful for crafting visually appealing surveys that can capture attention and convey more complex ideas for more detailed insights.
1Flow Pros
It has a user-friendly interface with a drag-and-drop feature for creating simple surveys.
The tool offers unlimited surveys with customizable options for in-depth data collection.
Multilingual capabilities for reaching a global audience.
It offers a wide range of survey templates, including ready-made and pre-designed options.
Enables users to gather valuable insights through dynamic and engaging surveys.
1Flow Cons
The software’s focus on in-app surveys may not suit all businesses' needs.
Some advanced features may require additional setup or technical knowledge.
Limited offline capabilities for survey distribution.
1Flow Pricing
1Flow offers a 14-day free trial for unlimited surveys. Pricing starts at $250 per month for unlimited surveys and messages.
Sign up for a 14-day free trial to try all 1Flow features for free!
2. SurveySparrow
SurveySparrow is an experience management platform designed to enhance customer and employee engagement through various feedback mechanisms.
As one of the powerful SurveyMonkey alternatives, the software offers tools for creating conversational surveys, employee surveys, and customer satisfaction surveys, making it suitable for businesses seeking to improve their user experience and gather valuable insights.
SurveySparrow Features
The key features of SurveySparrow include:
Conversational surveys: Transform traditional surveys into engaging conversations, enhancing user engagement and improving response rates.
Employee surveys & feedback: Facilitate continuous employee feedback and employee engagement with customizable surveys, ensuring a better employee experience.
Sentiment analysis: Analyze responses to gauge customer satisfaction and employee sentiment, offering deeper insights into customer and employee experience.
Multilingual & personalized surveys: Cater to a diverse audience with multilingual surveys and tailored questions, enhancing customer satisfaction surveys.
SurveySparrow Pros
User-friendly interface that simplifies survey creation.
Extensive customization options for personalized surveys.
Smart dashboards for insightful data analysis.
SurveySparrow Cons
Higher costs for premium features.
May require additional training for complex customization options.
SurveySparrow Pricing
SurveySparrow offers a 14-day free trial. Pricing is available upon request.
3. Google Forms
Google Forms is an online form builder that allows users to create online forms and surveys with multiple question types.
It’s a versatile tool designed for individuals, businesses, and educational institutions to collect and analyze data efficiently.
Integrated with Google Workspace, it offers a simple interface for creating beautiful forms and analyzing data in Google Sheets.
Features of Google Forms
Some of the notable features of Google Forms include:
Range of question types: Google Forms supports various question types, including multiple-choice, short answer, and linear scale to allow users to create customizable surveys tailored to their needs.
Drag-and-drop functionality: The intuitive drag-and-drop interface makes it easy to reorder questions and sections.
Real-time analytics: Responses are collected instantly and can be viewed in real-time, with data automatically organized in Google Sheets for easy analysis.
Display logic: Conditional logic features enable the creation of conversational forms, displaying questions based on previous responses, which can improve the respondent's experience and the quality of data collected.
Google Forms Pros
Seamless Integration with Google Workspace for easy collaboration and data sharing.
Automatic organization of data in Google Sheets.
It offers a range of question types and customization options
Google Forms Cons
It offers limited customization options compared to other SurveySparrow alternatives and form builders.
The software may not be suitable for large-scale surveys with complex logic.
Google Forms Pricing
Google Forms offers a free plan for personal use with limited features. Pricing starts at
$6 per user per month (billed annually).
4. Zoho Survey
Zoho Survey is an online survey maker designed as an alternative to SurveyMonkey, enabling users to create and distribute surveys efficiently.
It offers a variety of question types and customizable templates, making it suitable for businesses, educators, and researchers looking to gather insights through personalized surveys.
With features like in-mail surveys and mobile compatibility, Zoho Survey caters to diverse audiences. It also includes robust reporting tools for analyzing survey responses.
Zoho Survey Key Features
Custom templates & ready-made templates: Zoho Survey offers a range of pre-built and custom templates that allow users to quickly create surveys that suit their specific needs.
Skip logic & question types: The platform supports advanced features like skip logic which enables users to create personalized surveys by dynamically adjusting the flow based on respondents' answers.
Multilingual surveys & offline capabilities: Zoho Survey provides the ability to create multilingual surveys, making it easy to reach global audiences. Additionally, users can create offline surveys.
Mobile surveys & reporting tools: The software offers a mobile app to allow users to create and respond to surveys on the go.
Zoho Survey Pros
Wide range of question types.
Comprehensive reporting tools.
Supports multilingual surveys.
Flexible template options, including pre-built, ready-made, and custom templates.
Zoho Survey Cons
Offline functionality may require additional setup.
Advanced features like skip logic may have a learning curve for new users.
Zoho Survey Pricing
Zoho Survey offers a free forever plan with limited features. Pricing starts at $7.42 per month up to 12,000 responses per year (billed annually).
5. Jotform
Jotform is an online form builder designed for users seeking to create beautiful forms without coding. It’s among the popular SurveyMonkey alternatives that allow individuals and businesses to design feedback forms, surveys, and questionnaires.
Jotform is particularly beneficial for mobile users, providing a mobile app that enhances accessibility and usability for on-the-go form creation and management.
Jotform Features
Here are the key features of Jotform:
Conversational forms: Jotform allows users to create conversational forms that create a more interactive experience and engage respondents with a natural flow.
Mobile App: Jotform's mobile app enables users to create, edit, and view online forms from anywhere. It is ideal for users who need to collect data on the go or in locations without internet access.
Form fields variety: Jotform provides a wide range of customizable form fields, including text boxes, dropdowns, and more which allows users to tailor their forms to specific needs.
Jotform Pros
Jotform offers an intuitive user interface for creating beautiful forms.
It has an extensive template library for quick form creation.
The mobile app enhances accessibility for mobile users.
Its robust reporting tools facilitate efficient data analysis.
Jotform Cons
The free plan has restricted features and submission limits.
Some users have reported occasional performance issues when building complex forms.
Jotform Pricing
Jotform offers a free plan with limited features. Pricing starts at $39 per user (per team) per month for up to 25 forms.
6. Typeform
Typeform is an intuitive form builder and survey maker designed for creating engaging online forms, satisfaction surveys, feedback surveys, and quizzes.
It caters to businesses, educators, and individuals seeking interactive feedback forms and customer feedback forms. As one of the viable SurveyMonkey alternatives, Typerform offers a variety of survey templates and poll templates to streamline the data collection process.
Typeform Features
Typeform offers handy features including:
Customizable templates: Typerform provides a range of survey templates and poll templates that can be customized to match branding and specific data collection needs.
Integration capabilities: The platform seamlessly integrates with various tools to allow users to connect their feedback forms with CRM systems and email marketing platforms.
Conversational interface: Conversational design makes online forms and satisfaction surveys feel more personal, enhancing respondent engagement and completion rates.
Typeform Pros
User-friendly interface
Visually appealing form designs
High engagement rates with respondents
Strong integration capabilities
Typeform Cons
Limited features in the free plan
Can become costly for advanced features
Some users may find the interface less intuitive than competitors
Typeform Pricing
Typerform offers a free plan with limited functionality. Pricing starts at $29 per user up to 100 responses per month.
7. Alchemer
Alchemer is an online survey software designed for businesses seeking robust feedback software for gathering customer feedback and employee feedback.
It offers a comprehensive survey platform for creating satisfaction surveys and feedback surveys. Alchemer caters to organizations focused on improving customer experience and employee engagement through actionable insights.
Additionally, the software provides tools for creating satisfaction surveys and feedback surveys tailored to various needs.
Alchemer Features
Some key features include:
Customizable survey templates: Alchemer offers a wide range of survey templates that can be tailored to specific needs, allowing for the quick creation of surveys.
Comprehensive reporting tools: The software provides detailed analytics and reporting tools that offer insights into customer engagement and user experience. Multichannel distribution: It also allows users to distribute surveys across various channels, including email and social media which ensures broad reach and diverse respondent engagement.
Alchemer Pros
The platform offers extensive customization options for survey design.
It provides strong analytical tools for in-depth data analysis.
Multichannel survey distribution for broad reach.
Allows users to gather customer and employee feedback for deeper insights.
Alchemer Pros
Complex user interface may require a learning curve.
Higher cost for advanced features.
Limited offline survey capabilities.
Alchemer Pricing
Alchemer offers a free plan with limited features. Pricing starts at $165 per user per month.
8. QuestionPro
QuestionPro is an online survey software offering tools for collecting and analyzing customer feedback, employee feedback, and more.
It’s among the popular SurveyMonkey alternatives that provide a user-friendly platform for creating feedback surveys, enhancing user engagement, and improving the user experience.
This feedback software helps businesses and organizations gather valuable insights through customizable survey templates and advanced features.
Key Features
Survey Templates: QuestionPro offers a wide variety of pre-built templates, enabling users to quickly create feedback surveys tailored to specific needs.
Sentiment analysis: The platform includes sentiment analysis tools to evaluate the emotional tone of responses which provides deeper insights into customer and employee feedback.
Advanced reporting: QuestionPro's robust reporting tools allow for detailed data analysis, which aids in the visualization of survey results.
QuestionPro Pros
Extensive survey templates for diverse needs.
Mobile-friendly design enhances user engagement.
Real-time reporting for quick insights.
Customizable features for specific feedback surveys.
QuestionPro Cons
Some advanced features may require a higher subscription tier.
The user interface can be complex for beginners.
QuestionPro Pricing
QuestionPro offers a free plan for one user per month with limited features. Pricing starts at $99 per user per month (billed annually).
9. Qualtrics
Qualtrics is an experience management software that provides comprehensive survey software solutions for customer surveys and employee engagement. It enables organizations to gather insights, analyze data, and improve experiences across various touchpoints.
In addition, the software leverages AI and advanced analytics to help businesses make informed decisions that drive growth and enhance stakeholder satisfaction.
Customer experience management: Qualtrics offers tools to optimize customer interactions across digital and physical channels.
Employee engagement tools: The platform empowers organizations to monitor employee sentiment and engagement levels and implement strategies that boost productivity and reduce turnover rates.
Advanced analytics: Qualtrics provides powerful analytics capabilities that transform raw data into actionable insights. Users can track trends and patterns, enabling them to respond quickly to changing market dynamics.
Qualtrics Pros
Qualtrics offers comprehensive survey software for various needs.
Has a strong focus on customer and employee engagement.
User-friendly interface with customizable options.
It offers advanced analytics for deeper insights.
Qualtrics Cons
Complex setup and learning curve.
Qualtrics has higher pricing plans compared to other SurveyMonkey alternatives.
Qualtrics Pricing
Qualtrics pricing is available upon request.
10. Qualaroo
Qualaroo is a survey and feedback management solution designed to capture real-time feedback from users while they interact with websites and applications.
The software enables businesses to understand customer needs, improve user experience, and enhance product offerings through targeted surveys and feedback management solutions. Additionally, Qualaroo offers a range of tools to gather actionable insights directly from website visitors which positions it as one of the viable SurveyMonkey alternatives.
Key Features of Qualaroo
Targeting options: With Qualaroo, you can target specific user segments based on behavior, location, or other criteria.
Customizable surveys: Qualaroo offers highly customizable surveys that can be tailored to match your brand's look and feel.
In-depth analytics: The software provides robust analytics tools to analyze survey results in real time.
Qualaroo Pros
Qualaroo offers real-time feedback collection.
The software offers highly customizable surveys.
It also offers advanced targeting capabilities.
It offers comprehensive analytics tools for in-depth insights
Qualaroo Cons
Can be pricey for small businesses.
Requires some learning curve for advanced features.
The setup process can be complex for users without enough technical knowledge.
Qualaroo Pricing
Qualaroo offers a free forever plan with limited features. Pricing starts at $39.99 per 100 responses per month.
11. GetFeedback
GetFeedback is a customer experience platform designed to help businesses collect, understand, and act on customer feedback across various touchpoints.
It enables companies to create surveys that capture real-time feedback, helping to improve the customer journey.
GetFeedback Features
Here are some notable features of GetFeedback.
Omnichannel feedback collection: GetFeedback allows businesses to gather feedback across channels like email, SMS, websites, and mobile apps.
Integration with popular tools: The platform integrates seamlessly with tools like Salesforce, Slack, and Jira, enabling businesses to connect feedback data with operational workflows.
Automated Survey Distribution: The platform supports automated survey distribution at key touchpoints, ensuring consistent data collection throughout the customer journey.
GetFeedback Pros
Comprehensive omnichannel feedback collection.
Strong integration capabilities with popular business tools.
Easy-to-use customizable dashboards for data analysis.
Automated survey distribution enhances efficiency.
GetFeedback Cons
May require technical expertise for advanced customization.
Integration setup can be complex and time-consuming.
Pricing may be high for smaller businesses.
12. Survicate
Survicate is a customer feedback platform designed to enhance customer experience through real-time insights. It allows businesses to collect feedback via various channels, including email surveys, website surveys, and in-product surveys.
Survicate offers tools for tracking Net Promoter Score (NPS) and other metrics, making it a versatile alternative to SurveyMonkey.
Survicate Features
Email surveys: Survicate enables users to send targeted email surveys to gather feedback directly from customers' inboxes.
Link surveys: Users can create link surveys and share feedback forms through different channels, such as social media or websites.
Website surveys: Survicate provides tools for embedding surveys directly on websites.
In-product surveys: With in-product surveys, businesses can gather feedback from users while they are using a product.
Survicate Pros
Multi-channel feedback collection.
Easy-to-use interface.
Real-time feedback and reporting.
Customizable survey templates.
Survicate Cons
Advanced features require a higher subscription plan.
Integration options may require technical support.
FAQs
What is the best alternative to SurveyMonkey?
There are many SurveyMonkey alternatives in the market but the most viable ones include 1Flow, SurveySparrow, Google Forms, Zoho Survey, Jotform, Typeform, Alchemer, QuestionPro, Qualtrics, Qualaroo, GetFeedback, and Survicate.
What are the disadvantages of SurveyMonkey?
SurveyMonkey, while popular, has several disadvantages. Its advanced features are locked behind higher-priced plans, making them inaccessible to users on a budget. The platform's customization options are limited compared to some competitors. Furthermore, many users have reported difficulties with data export and integration.
Conclusion
So there you have it. 12 SurveyMonkey alternatives for creating and launching online surveys. While all of these tools come with powerful features, some require users to upgrade to a higher plan to access the features. Besides, some features are more complex to use for beginners.
Of all the alternatives to SurveyMonkey, 1Flow stands due to its AI-powered survey creation functionality, dynamic surveys, customizable templates, and more.
The platform is also easy for users with or without technical knowledge.
Ready to try 1Flow today?
Get started with a 14-day unlimited use free trial today and take your customer feedback game to the next level!
If you’re looking for the best SurveyMonkey alternatives, your search ends here.
With the right online survey tool, you can create, launch, and analyze survey responses effortlessly to uncover actionable insights about your customers.
SurveyMonkey is one of the popular survey platforms and feedback collection tools. However, as the platform continues to expand its tool’s suite, users are finding it ineffective in supporting their feedback strategy.
Here is one of the user reviews and complaints from SurveyMonkey customers on G2.
The best thing?
There are plenty of SurveyMonkey alternatives on the market that fit your specific needs. In this article, we’ll dive into 12 of them to help you make an informed decision.
But before that…
What is SurveyMonkey?
SurveyMonkey is a popular online survey tool designed to help individuals and businesses gather valuable insights. It offers tools for creating online surveys, feedback forms, and online forms.
Whether you need to capture customer engagement, employee feedback, or market research data, SurveyMonkey provides a comprehensive solution.
The platform features an intuitive online form builder that makes it easy to design conversational forms that encourage participation.
Why Look For An Alternative To SurveyMonkey?
SurveyMonkey has few question types, limited customization options, plus its pricing plans for small businesses and individuals with small budgets.
Here are additional reasons why businesses are considering alternatives to SurveyMonkey:
1. Limited Free Plan
SurveyMonkey's basic plan is free forever but it restricts access to many features, such as a limited number of questions per survey and survey responses.
If you need more extensive data collection SurveyMonkey’s lack of customization options in the free plan can be frustrating.
2. Steep Learning Curve for Complex Surveys
Creating complex surveys with advanced logic and branching can be challenging without technical knowledge.
Some users find the interface not intuitive enough, requiring additional support from IT teams to navigate these features.
3. Clunky User Interface
SurveyMonkey claims to offer a user-friendly interface but in reality, it’s not true.
Some users report that the interface can be clunky and outdated. This can make it difficult to create surveys efficiently, particularly when compared to more modern alternatives.
4. Limited Customization Options
The platform's customization options are limited unless users opt for more expensive pricing plans.
This restriction can prevent businesses from fully branding their surveys, making them look less professional and cohesive with the company's image.
Overall, if you’re looking for user-friendly software that offers more flexible customization options, and affordable pricing plans then you’ll need to consider the following SurveyMonkey alternatives.
Top 12 Alternatives to SurveyMonkey for Online Surveys
1Flow
SurveySparrow
Google Forms
Zoho Survey
Jotform
Typeform
Alchemer
QuestionPro
Qualtrics
Qualaroo
GetFeedback
Survicate
Here are the top SurveyMonkey competitors for efficient feedback collection to improve customer experience and satisfaction.
1. 1Flow
1Flow.ai is an innovative online survey software that helps companies create highly customized and dynamic in-app surveys and messages.
This survey tool allows users to build beautiful surveys with a user-friendly drag-and-drop interface, incorporating images and videos.
With 1Flow, users can target the right audience by leveraging user attributes and events, ensuring surveys are shown to the appropriate participants. This tool allows users to create multilingual surveys in over 30 languages to make surveys accessible to a global audience.
Designed for businesses seeking actionable insights, 1Flow caters to those seeking to understand user behavior and enhance customer satisfaction through detailed insights and simple surveys.
Why 1Flow is the Best SurveyMonkey Alternative
Here are key reasons why companies are choosing 1Flow instead of SurveyMonkey:
AI-powered survey creation: 1Flow allows users to create personalized surveys using AI technology.
All you need to do is to state your goals for your survey, choose your survey tone and the tool will generate customized surveys tailored to your needs in seconds. No more writer’s block with this software.
Dynamic surveys: 1Flow enables users to create dynamic surveys tailored to specific user attributes and events. This feature allows for real-time feedback collection, ensuring that survey questions are relevant and timely. It also allows users to adapt surveys based on user behavior which helps to gather more accurate and valuable insights.
Customizable templates: The platform offers a wide range of pre-built templates. The customizable templates allow users to create surveys from scratch or customize existing ones. This flexibility ensures that users design surveys that align with the brand's aesthetic.
Multilingual capabilities: 1Flow supports multilingual surveys, offering translations in over 30 languages. This feature is essential for businesses operating in diverse markets which allows them to reach a broader audience and gather feedback from various cultural backgrounds, ensuring comprehensive customer satisfaction insights.
Integration capabilities: One notable feature of the platform is its seamless integration with third-party tools. Users can connect their surveys with other essential systems, such as CRMs or email marketing tools to streamline the data collection process and enhance the value of collected data.
Media-rich surveys: Users can incorporate images and videos into their surveys, creating more engaging and interactive experiences. This feature is particularly useful for crafting visually appealing surveys that can capture attention and convey more complex ideas for more detailed insights.
1Flow Pros
It has a user-friendly interface with a drag-and-drop feature for creating simple surveys.
The tool offers unlimited surveys with customizable options for in-depth data collection.
Multilingual capabilities for reaching a global audience.
It offers a wide range of survey templates, including ready-made and pre-designed options.
Enables users to gather valuable insights through dynamic and engaging surveys.
1Flow Cons
The software’s focus on in-app surveys may not suit all businesses' needs.
Some advanced features may require additional setup or technical knowledge.
Limited offline capabilities for survey distribution.
1Flow Pricing
1Flow offers a 14-day free trial for unlimited surveys. Pricing starts at $250 per month for unlimited surveys and messages.
Sign up for a 14-day free trial to try all 1Flow features for free!
2. SurveySparrow
SurveySparrow is an experience management platform designed to enhance customer and employee engagement through various feedback mechanisms.
As one of the powerful SurveyMonkey alternatives, the software offers tools for creating conversational surveys, employee surveys, and customer satisfaction surveys, making it suitable for businesses seeking to improve their user experience and gather valuable insights.
SurveySparrow Features
The key features of SurveySparrow include:
Conversational surveys: Transform traditional surveys into engaging conversations, enhancing user engagement and improving response rates.
Employee surveys & feedback: Facilitate continuous employee feedback and employee engagement with customizable surveys, ensuring a better employee experience.
Sentiment analysis: Analyze responses to gauge customer satisfaction and employee sentiment, offering deeper insights into customer and employee experience.
Multilingual & personalized surveys: Cater to a diverse audience with multilingual surveys and tailored questions, enhancing customer satisfaction surveys.
SurveySparrow Pros
User-friendly interface that simplifies survey creation.
Extensive customization options for personalized surveys.
Smart dashboards for insightful data analysis.
SurveySparrow Cons
Higher costs for premium features.
May require additional training for complex customization options.
SurveySparrow Pricing
SurveySparrow offers a 14-day free trial. Pricing is available upon request.
3. Google Forms
Google Forms is an online form builder that allows users to create online forms and surveys with multiple question types.
It’s a versatile tool designed for individuals, businesses, and educational institutions to collect and analyze data efficiently.
Integrated with Google Workspace, it offers a simple interface for creating beautiful forms and analyzing data in Google Sheets.
Features of Google Forms
Some of the notable features of Google Forms include:
Range of question types: Google Forms supports various question types, including multiple-choice, short answer, and linear scale to allow users to create customizable surveys tailored to their needs.
Drag-and-drop functionality: The intuitive drag-and-drop interface makes it easy to reorder questions and sections.
Real-time analytics: Responses are collected instantly and can be viewed in real-time, with data automatically organized in Google Sheets for easy analysis.
Display logic: Conditional logic features enable the creation of conversational forms, displaying questions based on previous responses, which can improve the respondent's experience and the quality of data collected.
Google Forms Pros
Seamless Integration with Google Workspace for easy collaboration and data sharing.
Automatic organization of data in Google Sheets.
It offers a range of question types and customization options
Google Forms Cons
It offers limited customization options compared to other SurveySparrow alternatives and form builders.
The software may not be suitable for large-scale surveys with complex logic.
Google Forms Pricing
Google Forms offers a free plan for personal use with limited features. Pricing starts at
$6 per user per month (billed annually).
4. Zoho Survey
Zoho Survey is an online survey maker designed as an alternative to SurveyMonkey, enabling users to create and distribute surveys efficiently.
It offers a variety of question types and customizable templates, making it suitable for businesses, educators, and researchers looking to gather insights through personalized surveys.
With features like in-mail surveys and mobile compatibility, Zoho Survey caters to diverse audiences. It also includes robust reporting tools for analyzing survey responses.
Zoho Survey Key Features
Custom templates & ready-made templates: Zoho Survey offers a range of pre-built and custom templates that allow users to quickly create surveys that suit their specific needs.
Skip logic & question types: The platform supports advanced features like skip logic which enables users to create personalized surveys by dynamically adjusting the flow based on respondents' answers.
Multilingual surveys & offline capabilities: Zoho Survey provides the ability to create multilingual surveys, making it easy to reach global audiences. Additionally, users can create offline surveys.
Mobile surveys & reporting tools: The software offers a mobile app to allow users to create and respond to surveys on the go.
Zoho Survey Pros
Wide range of question types.
Comprehensive reporting tools.
Supports multilingual surveys.
Flexible template options, including pre-built, ready-made, and custom templates.
Zoho Survey Cons
Offline functionality may require additional setup.
Advanced features like skip logic may have a learning curve for new users.
Zoho Survey Pricing
Zoho Survey offers a free forever plan with limited features. Pricing starts at $7.42 per month up to 12,000 responses per year (billed annually).
5. Jotform
Jotform is an online form builder designed for users seeking to create beautiful forms without coding. It’s among the popular SurveyMonkey alternatives that allow individuals and businesses to design feedback forms, surveys, and questionnaires.
Jotform is particularly beneficial for mobile users, providing a mobile app that enhances accessibility and usability for on-the-go form creation and management.
Jotform Features
Here are the key features of Jotform:
Conversational forms: Jotform allows users to create conversational forms that create a more interactive experience and engage respondents with a natural flow.
Mobile App: Jotform's mobile app enables users to create, edit, and view online forms from anywhere. It is ideal for users who need to collect data on the go or in locations without internet access.
Form fields variety: Jotform provides a wide range of customizable form fields, including text boxes, dropdowns, and more which allows users to tailor their forms to specific needs.
Jotform Pros
Jotform offers an intuitive user interface for creating beautiful forms.
It has an extensive template library for quick form creation.
The mobile app enhances accessibility for mobile users.
Its robust reporting tools facilitate efficient data analysis.
Jotform Cons
The free plan has restricted features and submission limits.
Some users have reported occasional performance issues when building complex forms.
Jotform Pricing
Jotform offers a free plan with limited features. Pricing starts at $39 per user (per team) per month for up to 25 forms.
6. Typeform
Typeform is an intuitive form builder and survey maker designed for creating engaging online forms, satisfaction surveys, feedback surveys, and quizzes.
It caters to businesses, educators, and individuals seeking interactive feedback forms and customer feedback forms. As one of the viable SurveyMonkey alternatives, Typerform offers a variety of survey templates and poll templates to streamline the data collection process.
Typeform Features
Typeform offers handy features including:
Customizable templates: Typerform provides a range of survey templates and poll templates that can be customized to match branding and specific data collection needs.
Integration capabilities: The platform seamlessly integrates with various tools to allow users to connect their feedback forms with CRM systems and email marketing platforms.
Conversational interface: Conversational design makes online forms and satisfaction surveys feel more personal, enhancing respondent engagement and completion rates.
Typeform Pros
User-friendly interface
Visually appealing form designs
High engagement rates with respondents
Strong integration capabilities
Typeform Cons
Limited features in the free plan
Can become costly for advanced features
Some users may find the interface less intuitive than competitors
Typeform Pricing
Typerform offers a free plan with limited functionality. Pricing starts at $29 per user up to 100 responses per month.
7. Alchemer
Alchemer is an online survey software designed for businesses seeking robust feedback software for gathering customer feedback and employee feedback.
It offers a comprehensive survey platform for creating satisfaction surveys and feedback surveys. Alchemer caters to organizations focused on improving customer experience and employee engagement through actionable insights.
Additionally, the software provides tools for creating satisfaction surveys and feedback surveys tailored to various needs.
Alchemer Features
Some key features include:
Customizable survey templates: Alchemer offers a wide range of survey templates that can be tailored to specific needs, allowing for the quick creation of surveys.
Comprehensive reporting tools: The software provides detailed analytics and reporting tools that offer insights into customer engagement and user experience. Multichannel distribution: It also allows users to distribute surveys across various channels, including email and social media which ensures broad reach and diverse respondent engagement.
Alchemer Pros
The platform offers extensive customization options for survey design.
It provides strong analytical tools for in-depth data analysis.
Multichannel survey distribution for broad reach.
Allows users to gather customer and employee feedback for deeper insights.
Alchemer Pros
Complex user interface may require a learning curve.
Higher cost for advanced features.
Limited offline survey capabilities.
Alchemer Pricing
Alchemer offers a free plan with limited features. Pricing starts at $165 per user per month.
8. QuestionPro
QuestionPro is an online survey software offering tools for collecting and analyzing customer feedback, employee feedback, and more.
It’s among the popular SurveyMonkey alternatives that provide a user-friendly platform for creating feedback surveys, enhancing user engagement, and improving the user experience.
This feedback software helps businesses and organizations gather valuable insights through customizable survey templates and advanced features.
Key Features
Survey Templates: QuestionPro offers a wide variety of pre-built templates, enabling users to quickly create feedback surveys tailored to specific needs.
Sentiment analysis: The platform includes sentiment analysis tools to evaluate the emotional tone of responses which provides deeper insights into customer and employee feedback.
Advanced reporting: QuestionPro's robust reporting tools allow for detailed data analysis, which aids in the visualization of survey results.
QuestionPro Pros
Extensive survey templates for diverse needs.
Mobile-friendly design enhances user engagement.
Real-time reporting for quick insights.
Customizable features for specific feedback surveys.
QuestionPro Cons
Some advanced features may require a higher subscription tier.
The user interface can be complex for beginners.
QuestionPro Pricing
QuestionPro offers a free plan for one user per month with limited features. Pricing starts at $99 per user per month (billed annually).
9. Qualtrics
Qualtrics is an experience management software that provides comprehensive survey software solutions for customer surveys and employee engagement. It enables organizations to gather insights, analyze data, and improve experiences across various touchpoints.
In addition, the software leverages AI and advanced analytics to help businesses make informed decisions that drive growth and enhance stakeholder satisfaction.
Customer experience management: Qualtrics offers tools to optimize customer interactions across digital and physical channels.
Employee engagement tools: The platform empowers organizations to monitor employee sentiment and engagement levels and implement strategies that boost productivity and reduce turnover rates.
Advanced analytics: Qualtrics provides powerful analytics capabilities that transform raw data into actionable insights. Users can track trends and patterns, enabling them to respond quickly to changing market dynamics.
Qualtrics Pros
Qualtrics offers comprehensive survey software for various needs.
Has a strong focus on customer and employee engagement.
User-friendly interface with customizable options.
It offers advanced analytics for deeper insights.
Qualtrics Cons
Complex setup and learning curve.
Qualtrics has higher pricing plans compared to other SurveyMonkey alternatives.
Qualtrics Pricing
Qualtrics pricing is available upon request.
10. Qualaroo
Qualaroo is a survey and feedback management solution designed to capture real-time feedback from users while they interact with websites and applications.
The software enables businesses to understand customer needs, improve user experience, and enhance product offerings through targeted surveys and feedback management solutions. Additionally, Qualaroo offers a range of tools to gather actionable insights directly from website visitors which positions it as one of the viable SurveyMonkey alternatives.
Key Features of Qualaroo
Targeting options: With Qualaroo, you can target specific user segments based on behavior, location, or other criteria.
Customizable surveys: Qualaroo offers highly customizable surveys that can be tailored to match your brand's look and feel.
In-depth analytics: The software provides robust analytics tools to analyze survey results in real time.
Qualaroo Pros
Qualaroo offers real-time feedback collection.
The software offers highly customizable surveys.
It also offers advanced targeting capabilities.
It offers comprehensive analytics tools for in-depth insights
Qualaroo Cons
Can be pricey for small businesses.
Requires some learning curve for advanced features.
The setup process can be complex for users without enough technical knowledge.
Qualaroo Pricing
Qualaroo offers a free forever plan with limited features. Pricing starts at $39.99 per 100 responses per month.
11. GetFeedback
GetFeedback is a customer experience platform designed to help businesses collect, understand, and act on customer feedback across various touchpoints.
It enables companies to create surveys that capture real-time feedback, helping to improve the customer journey.
GetFeedback Features
Here are some notable features of GetFeedback.
Omnichannel feedback collection: GetFeedback allows businesses to gather feedback across channels like email, SMS, websites, and mobile apps.
Integration with popular tools: The platform integrates seamlessly with tools like Salesforce, Slack, and Jira, enabling businesses to connect feedback data with operational workflows.
Automated Survey Distribution: The platform supports automated survey distribution at key touchpoints, ensuring consistent data collection throughout the customer journey.
GetFeedback Pros
Comprehensive omnichannel feedback collection.
Strong integration capabilities with popular business tools.
Easy-to-use customizable dashboards for data analysis.
Automated survey distribution enhances efficiency.
GetFeedback Cons
May require technical expertise for advanced customization.
Integration setup can be complex and time-consuming.
Pricing may be high for smaller businesses.
12. Survicate
Survicate is a customer feedback platform designed to enhance customer experience through real-time insights. It allows businesses to collect feedback via various channels, including email surveys, website surveys, and in-product surveys.
Survicate offers tools for tracking Net Promoter Score (NPS) and other metrics, making it a versatile alternative to SurveyMonkey.
Survicate Features
Email surveys: Survicate enables users to send targeted email surveys to gather feedback directly from customers' inboxes.
Link surveys: Users can create link surveys and share feedback forms through different channels, such as social media or websites.
Website surveys: Survicate provides tools for embedding surveys directly on websites.
In-product surveys: With in-product surveys, businesses can gather feedback from users while they are using a product.
Survicate Pros
Multi-channel feedback collection.
Easy-to-use interface.
Real-time feedback and reporting.
Customizable survey templates.
Survicate Cons
Advanced features require a higher subscription plan.
Integration options may require technical support.
FAQs
What is the best alternative to SurveyMonkey?
There are many SurveyMonkey alternatives in the market but the most viable ones include 1Flow, SurveySparrow, Google Forms, Zoho Survey, Jotform, Typeform, Alchemer, QuestionPro, Qualtrics, Qualaroo, GetFeedback, and Survicate.
What are the disadvantages of SurveyMonkey?
SurveyMonkey, while popular, has several disadvantages. Its advanced features are locked behind higher-priced plans, making them inaccessible to users on a budget. The platform's customization options are limited compared to some competitors. Furthermore, many users have reported difficulties with data export and integration.
Conclusion
So there you have it. 12 SurveyMonkey alternatives for creating and launching online surveys. While all of these tools come with powerful features, some require users to upgrade to a higher plan to access the features. Besides, some features are more complex to use for beginners.
Of all the alternatives to SurveyMonkey, 1Flow stands due to its AI-powered survey creation functionality, dynamic surveys, customizable templates, and more.
The platform is also easy for users with or without technical knowledge.
Ready to try 1Flow today?
Get started with a 14-day unlimited use free trial today and take your customer feedback game to the next level!
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